Frequently Asked Questions

FlyAwayHealth is a trusted digital platform that connects patients with accredited healthcare providers in various countries. Patients submit their medical needs, and receive customized treatment offers. The platform is completely free for patients—our revenue comes from healthcare providers.

FlyAwayHealth helps you access world-class healthcare services at significantly lower prices—often saving you 50% to 80% compared to treatment costs in countries like the U.S. Here’s how we make that possible:

  • Global Cost Advantage: We connect you with providers in countries where labor, medical supplies, and facility overhead costs are much lower than in the U.S., without compromising on quality.

  • No Middleman Fees: We do not add hidden charges or commission fees for patients. You pay the provider directly.

  • Curated Provider Network: We negotiate exclusive rates with top-rated hospitals and clinics that are experienced in treating international patients.

  • Transparent Offers: You’ll receive multiple offers and can compare pricing, credentials, and included services—allowing you to make an informed, cost-effective decision.

  • Custom Packages: You only pay for what you need. Whether you want treatment-only or a full package (flight, hotel, translator), it’s tailored to your budget.

In short: We help you receive the same medical care you’d get at home—or better—for a fraction of the cost, with added privacy, speed, and comfort.

You typically receive your first offers within 24–72 hours, depending on the complexity of your case and the specialty required.

Due to high costs, long wait times, and limited access to certain treatments in some countries, many patients seek faster, more affordable, and equally effective care abroad.

Cost of labor, currency exchange rates, overhead expenses, and local economic factors all contribute. Patients can often save 50–80% compared to domestic prices without compromising on quality.

No. The platform is completely free for patients. We only receive payment from healthcare providers.

Once you submit your medical information, you’ll receive detailed offers directly from clinics or hospitals, including pricing and treatment details.

You pay the provider directly. We do not act as a middleman for financial transactions.

Some international health insurance policies may cover treatments abroad. You should confirm with your insurance provider.

Each clinic has its own cancellation and refund policy, which will be included in your treatment offer.

We work with licensed, accredited healthcare providers that have experience with international patients and meet strict quality standards.

Yes, many providers offer a free pre-consultation or virtual meeting so you can discuss your case.

Absolutely. You can request multiple offers and compare opinions from different experts.

The clinic is responsible for managing any complications and follow-up care. Some providers also offer written guarantees.

Yes. Many clinics offer online follow-ups, and FlyAwayHealth helps monitor your post-op experience as well.

Our providers can assist with all travel arrangements if you prefer. This is optional and customizable.

Absolutely. Your healthcare provider can help arrange accommodation and travel plans for companions too.

Yes. The healthcare tourism services provide visa guidance and travel support through their solution partner agencies.

Yes. We only work with providers in safe, reputable areas and always give patients a full safety briefing before travel.

Yes, many patients take advantage of recovery time to enjoy cultural or natural tourism, as long as it doesn’t interfere with healing.

Just fill out the form on our homepage—it takes less than 2 minutes.

Depending on availability, most patients can travel within 2–10 days after finalizing their treatment plan.

Yes. Depending on the organization you choose, your healthcare provider can offer interpreting services in up to 30 languages.

We share your initial information, which will be sufficient for healthcare providers to make an offer. After that, all information exchange is between the patient and the healthcare providers. As a reminder, all providers must comply with patient privacy laws worldwide. However, you may prefer to receive first-hand information on this topic.

Plastic surgery, dental care, bariatric surgery, fertility treatments, and orthopedic procedures are among the most requested.

Yes, verified reviews are available on each provider’s profile.

FlyAwayHealth is not intended for emergency care. Please seek immediate local assistance in urgent situations.